Privacy Policy

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CDTel Inc. (“CDTel”), which includes CDTel’s affiliated companies, is aware that you may wish to be informed about how your personally identifying data and information, such as name, address, telephone numbers or e-mail address etc. (“Data”) that you may provide to CDTel, are treated. Accordingly, we have developed this Privacy Policy (“Policy”) to explain our use of your Data as well as all our reasonable precautions to keep your Data confidential and secure. By using this site, you are consenting to the Data collection and use practices described in this Policy, as modified from time to time by us. We reserve the right to modify our Policy and invite you to consult this Policy from time to time in order to familiarize yourself with any changes.

Please see our Terms of Use for a more detailed legal explanation of our general online policies.

  1. Privacy Statement

Personally identifying information that you provide to CDTel websites will not be made available to third parties outside of CDTel without your explicit permission.

CDTel collects “personally identifying information” about you only when you specifically and knowingly provide it to us. Your personally identifying information will be used to personalize your experience with CDTel Websites or for such other purposes as are described at any point where CDTel collects this information from you.

CDTel may make aggregate information about our customers (e.g. overall statistics) available to third parties for advertising and other purposes. Information that personally identifies you will be kept strictly confidential.

  1. Intended Use of Data

CDTel collects and processes Data only for specific and limited purposes which we inform you about when you wish to use certain services. For example, we may collect and use Data to provide you with our products or services, to bill you for products or services you request, to verify your credit, to market products and services we believe might be of interest to you, to receive news releases, or to communicate with you. In addition, we may use your Data to evaluate the effectiveness of and improve our services to our visitors and customers, for our own internal statistics to evaluate customer interests as well as purchasing and other trends among customers and to better determine product development and marketing strategies. By submitting your Data, you expressly consent to such use. CDTel keeps your Data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or document retention requirements.

Most of our services do not require any form of registration, thereby allowing you to visit our websites without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required, some are optional) as well as to choose a user name and password. In these situations, if you choose to withhold any Data requested by us, it may not be possible for you to gain access to certain parts of our websites and for us to respond to your queries.

  1. Non Disclosure of Information

CDTel may share your personal information with other companies within the CDTel, group of companies. CDTel may also share your personal information with Third Parties, but only in the strictly limited circumstances set out below:

  • We may supply your Data to Third Parties (such as our internet service providers or fulfillment companies) who help us administer this website and associated services. These Third Parties must at all times provide the same levels of security for your personal information as CDTel and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of CDTel.
  • We may also supply your personal information to government bodies and law enforcement agencies if: we are required to do so by the requirements of any applicable law; or if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of CDTel or its customers and the public.
  • We may, in a few limited circumstances, supply your personal information to potential acquirers of any relevant CDTel business but provided that (i) we have contractually ensured that this information is kept private and secure; and (ii) that when supplying this personal information CDTel complies with the applicable local laws.
  • Data may be transferred to Third Parties who act for or on behalf of CDTel, for further processing in accordance with the purposes for which your Data were originally collected. When disclosure of Data to Third Parties is likely or necessary for whatever reason, CDTel shall ensure that such Third Parties provide the same level of protection as CDTel, and shall contractually require them to process Data transferred only for the purposes authorized by you and on a confidential and secure basis.
  1. Right of Access

You have the right to access and update your Data or to require their deletion. We endeavor to ensure that your Data are up to date, accurate and complete. If you wish to access, correct or delete your Data held by us, please contact CDTel at 1-855-422-0397.

  1. Security / Confidentiality

CDTel strives to maintain appropriate physical, technical and administrative security with respect to its offices and information systems so as to prevent any loss, misuse, unauthorized access, disclosure or modification of personal information.

We encrypt the pipe through which personal information, such as credit card numbers, is sent, using Secure Socket Layer (SSL) technology to ensure that your information is safe as it is sent over the Internet to our server. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

To ensure the security and confidentiality of Data that CDTel collects online, we use data networks protected by industry standard firewalls and password protection. Although we have tried to create secure, reliable and trustworthy websites for our visitors, please be aware that the Internet is generally not regarded as a completely secure environment, and that therefore the confidentiality of the Data provided by you or material transmitted via our websites or by e-mail cannot be guaranteed by CDTel. Thus, we can not be responsible or liable for the security of your Data whilst in transit via the Internet to us.

  1. Non-Personal Information

Most of the information we collect from our websites is anonymous information. When you visit our websites, we do not collect any personal Data from you unless specifically, voluntarily and knowingly provided by you. Non-personal information is processed by CDTel to help improve the content of our websites, to customize our websites for our visitors and to learn more about them and how they use our websites. In doing so, CDTel may use tracking technology such as pixel tags and cookies to gather anonymous information, such as browser type, operating systems and the date and time of access.

  1. Spamming

CDTel does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. On the contrary, where we believe that one of our products is of importance to you, we inform you by e-mail whilst giving you the choice of opting out of such service.

  1. Opt-out

When appropriate, Individuals are given the opportunity to: (i) opt-out of receiving communications from CDTel, (ii) remove their personal information from CDTel’s records, or (iii) elect to no longer receive services from CDTel. If an Individual wishes to opt-out of receiving further communications, please contact our customer service team at 1-855-422-0397 or by selecting to unsubscribe from the particular communication they received.

  1. Data of Children and Minors

To respect the privacy of children and minors and to comply with the laws designed to protect children, children under the age of 18 should not provide any Data. CDTel will not knowingly collect, use, or disclose Data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (parent, guardian).

Our websites are general audience sites that are not designed nor intended to collect Data from children under the age of 18. We ask that parents supervise their children while online.

  1. Links

As a service to our visitors, our websites may provide hyperlinks to other websites that are not operated or controlled by CDTel. Therefore, CDTel can not be responsible or liable for the content of such websites or the privacy practices of such other parties. Please note that these privacy practices may differ from our Policy. We encourage you to review and understand their privacy practices before providing them with personal information.

  1. Contact CDTel

Should you have any queries or complaints about our compliance with this Policy, or if you wish to make any recommendations or comments to improve the quality of our Policy, please contact CDTel at:

743 Renaud Ave.

Montreal, Quebec

H9P 2N1

Customer service: 1-855-422-0397

We can assure you that we do our best efforts to constantly improve the protection and security of the Data you provide to us.

We invite you to also carefully read our “Terms and Conditions” for more information on the use of our websites.